For a seamless delivery experience, kindly ensure that you've measured the 'packaged' dimensions of your items to ensure they can pass through any relevant doorways and hallways. Clear pathways to the desired space, well-ventilated rooms, and easy access for the delivery team are essential. Please note that there are currently restrictions on the connection of white goods for certain postcodes.

We provide installation, unpacking, removal of packaging, and disposal of old products for laundry appliances, dishwashers, and fridge/freezers, including American-style ones, upon purchase. Simply add the product to your basket and select the desired services on the product page. Please review the details carefully, as meeting these requirements is necessary before installation can be conducted.

Service Price
Old Appliance Disposal £25
Unpack, Setup & Connect £30
Unpack £10
Door Removal (Property Entry) £80

Old Appliance Disposal

We offer the convenience of removing and recycling your old appliance when delivering your new one, saving you the hassle of disposal. Depending on the appliance, you'll need to follow these steps:

  • Fridge/Freezer: Unplug and fully defrost the product, removing any food.
  • Washer/Dryer: Unplug and disconnect from your water supply, drain the appliance and remove any clothing.
  • Dishwasher: Unplug and disconnect from your water supply. Please fully empty the dishwasher of items, ready for removal.

Unpack, Setup & Connect

Upon delivery, we'll guarantee that your new appliance is fully installed and tested for functionality, with the exception of fridges/freezers. According to manufacturer guidelines, fridges/freezers must remain unplugged for a minimum of 4-6 hours after delivery.

  • Please unplug, disconnect and move the appliance out of the space for the new machine.
  • Please note, this service can only be completed if a suitable power outlet and any relevant water connections are available within 1m of the desired location.
  • All integrated appliances are not eligible for the Set Up and connect service.
  • Our installation engineers will place your item(s) in situ (where possible).

Unpack

  • Your item(s) will be taken to a ground floor room of your choice, unpacked and any subsequent rubbish will be taken away.
  • Please note that washing machines, tumble dryers, dishwashers, undercounter fridges & freezers will be placed in-situ after unpacking, but not connected. If you require this to be done please use our unpack, set up and connect service.

For certain postcodes, our couriers utilize third parties for delivery. In such cases, we regret to inform you that installation services cannot be provided. This applies to the following postcodes. If in doubt, please call us to check.

BT 1-17, BT 18-94, G84, GY, HS, IM, IV17, IV21 -28, IV40 – 49, IV51 – 56, IV63, IV99, JE, KA27, KW, PA20-80, PH33-50, PO30-41, TR21-25, ZE, EIRE

Door Removal (Property Entry)

  • Our courier service can remove and re-install the doors on American / French Style Fridge Freezers should it be required to enter the property.
  • Please note, our courier service will re-install the doors once in the property only. Should you require another service, please select the option when adding to basket.